About our Company

Customers

As of Octomber 2017, we have more than 6400 customers in 76 countries on all 5 continents, including 104 Fortune 500 companies. They range from Fortune 500 companies like Microsoft and Oracle to very small indepedent shops like Adsic LTD in Kenya and contractors like Peter Shmidt from Germany.

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Contact Us

Recommended for sales only communication and in the rare cases where you do not wish to post information or code in the public forums and need private technical support.

sales@trirand.net- sales, pre-sales and other miscellaneous requests
support@trirand.net - technical questions
The Story

The Trirand story began in 2008 when we created what turned out to be the most popular jQuery UI grid control jqGrid. As the product evolved, there had been a lot of demand for commercial support, tighter integration with development platforms like PHP and ASP.NET and new products from Trirand, so we listened. This is how our commercial Trirand team was created in 2010.

Since then, we have grown both our teams and product lines - we now offer more than 20 UI products for four different platforms - pure Javascript, PHP, ASP.NET WebForms and ASP.NET MVC.

 
Trirand - the numbers as of July 2016

  • Customers 6400+ (104 from Fortune 500)
  • Countries where our customers live 76
  • Public forums posts - 18,562
  • Private email tickets- 15,651
  • Average sales response time- 5 hours 43 minutes
  • Average tech support response time- 7 hours 43 minutes
  • Responses needed till problem is solved- 1.43